What is your return policy?

We want you to be completely happy with your products, so our return policy is simple and risk-free:

  • 60-day money-back guarantee. You have 60 days from delivery to return it for a full refund — and you can go ahead and use it in that time.
  • How to start a return. Email us at support@naxir.co and we'll guide you through it and provide the return details (please contact us before sending anything back).
  • Return shipping. For a change-of-mind return, return postage is covered by you. If an item arrived damaged, faulty, or wrong, we cover it.
  • Your refund. Once we receive your item, your refund goes to your original payment method within 5–10 business days Your bank may take a little longer to show it.