If you're returning an item because you've changed your mind, the cost of return shipping is covered by you.
But if there's anything wrong with your item — it arrived damaged, faulty, or it's not what you ordered — that's on us. We'll cover it and sort out a free replacement or refund. Just send us a photo or short video so we can help quickly (see "My item arrived damaged, faulty, or wrong").
Before you send anything back, always contact support@naxir.co first — we'll confirm the right next step, which sometimes saves you the trouble of returning it at all.