First, the most common explanation: if you ordered more than one item, they're often shipped separately and may arrive a day or two apart. Check your tracking on our tracking page — the rest of your order may still be on its way.
If something is genuinely missing — a whole item, or a part or accessory that should have been in the box — we'll put it right at no cost to you. Just email support@naxir.co with your order number and a note on what's missing, and we'll send it out. There's nothing for you to return or pay.